You are always welcome to call us on (+45) 50 15 63 52 or send us an e-mail at service@lozando.com to get help from our skilled customer service employees.Opening hours :Monday – Thursday : 10.00 – 18.00Friday : 10.00 – 16.00There may be changes in opening hours in connection with public holidays and these will be displayed on this page.You will always be able to send an e-mail to service@lozando.com. We endeavor to answer all e-mail inquiries within 24 hours on weekdays. Frequently asked questions What is the delivery time for my order? What do I do if a product is faulty? Can I cancel my order after I receive it?